How it Works
Our call centre operates from 8AM – 7PM, Saturday to Thursday. Call us at 04 348 5775.
Make a booking online.
After making the booking, our driver will arrive at a time and location of your choice. We will inspect your car and check for any faults and concerns you may have. A collection report will then be generated and sent on sms & email.
If you have any concerns or enquiries, please contact customer support at 04 348 5775.
Please remove any valuable belongings as your car passes through multiple departments.
All our staﬀ wear face masks, gloves, and take other necessary precautions to prevent the spread of COVID-19.
Once the car arrives at the workshop, a service advisor is assigned and a full detailed report with images is generated again. The car is checked by the next available technician.
After checking, the health check report is sent by sms & email.
If needed, our parts advisors search for highest quality parts with the best prices in the market. A quotation is then generated and sent to you via sms & email to accept or reject. No work is carried out without your approval.
Once we receive your decision, the parts are ordered and your car repair or service is initiated.
Once the car service is complete, it goes for a quality check, and a road test. If it fails the quality check, it gets sent back to the workshop for further diagnosis.
After passing the road test, the car goes for cleaning. The insides get vacuumed and the outside gets shampooed, washed, and dried.
The car goes for another quality check after the cleaning. After it passes, an invoice will be generated and a link to make the online payment gets sent to you by SMS and email.
Once the invoice is paid, a driver is then assigned to deliver your car back to you. The driver will carry out a final inspection with you and generate a delivery report which will be sent to you on SMS and email.
You can identify what problems the car has before you begin with servicing or repairs.